Zen Latex Mattress - Privacy Policy

Last Updated: 02 January 2024

Thank you for choosing Zen Latex Mattress. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1. Personal Information: When you place an order or create an account, we may collect personal information such as your name, address, email, and phone number.

1.2. Payment Information: To process payments, we collect billing details, credit card information, and other necessary payment details. We do not store credit card information after transactions are complete.

1.3. Device and Usage Information: We may collect information about the device you use to access our website, including IP address, browser type, and operating system.

2. How We Use Your Information

2.1. We use your personal information to process orders, provide customer support, and improve our products and services.

2.2. Your payment information is used solely for processing transactions and is not shared with third parties except as necessary for payment processing.

2.3. We may use device and usage information to analyze website performance, detect security incidents, and improve user experience.

3. Information Sharing and Disclosure

3.1. Zen Latex Mattress does not sell, trade, or rent your personal information to third parties.

3.2. We may share information with third-party service providers who assist us in delivering products, processing payments, and improving our services.

3.3. We may disclose information if required by law or to protect our rights, privacy, safety, or property.

4. Cookies and Tracking Technologies

4.1. Our website may use cookies and similar tracking technologies to enhance user experience and gather information about how visitors use our site.

4.2. You can control cookies preferences through your browser settings.

5. Security

5.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5.2. Despite our efforts, we cannot guarantee the security of information transmitted over the internet.

6. Your Choices and Rights

6.1. You may update your account information and communication preferences at any time.

6.2. You have the right to access, correct, or delete your personal information. Contact us at dan@zenbeds.com.au for assistance.

7. Changes to this Privacy Policy

Zen Latex Mattress reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the website.

8. Contact Information

For inquiries or concerns about our Privacy Policy, please contact us at dan@zenbeds.com.au.

Thank you for trusting Zen Latex Mattress with your information.